Service Desk Consolidation

The OE Service Desk initiative will consolidate four major UCSF help desks into a single Service Desk, resulting in a more streamlined support operation and delivering solutions quickly and consistently to customers across the enterprise.

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Advance

The Advance System supports academic and staff employees across the campus by providing a streamlined tool for submitting, tracking, and reviewing academic personnel review materials.

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APeX

In the upcoming year, APeX (which stands for Advancing Patient-Centered Excellence) will be the premier Electronic Health Record system for all of UCSF Medical Center. It has been implemented in over 60 outpatient clinics and Enterprise go-live is scheduled for June 2012.

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Wireless

The UCSF Wireless Rollout project will improve the delivery of IT services UCSF-wide. This project will provide a reliable high-speed wireless network based on two main goals:

1. Ubiquitous coverage
2. Current wireless technology

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